This blog mainly contains news about my Sins of a Solar Empire Mod - Celestial Bodies
my personal award for best customer/modding support ever
Published on March 21, 2009 By TohKlidan In Stardock Games

I am still very new to the Sins and Impulse community, but I never expirenced such a great customer and modding support, as I did with Sins of a Solar Empire.

The game is a year old and most companies abbandon their games after that time to work on the next title. But Ironclad still supports its fans and release patches not only for bugfixes/balance issuses but also for the modding community.

Also releasing new content as mini-addons is a good thing. First I disliked the idea that you get it only as a download version, but after i tried it, I changed my mind. It keeps the prices for the addons low and gives us great new content.

For this Ironclad you get this award from me:

best customer/modding support ever

 


Comments
on Mar 25, 2009

 

First I need to say thank you. I have almost lost all hope for pc gaming. You focus only on us pc guys, only on fun games and modding. I will support you guys to the end.

Sins are the perfect game I’ve always been waiting for. I am looking forward to buying Entrenchment, the money is just a little scarce here in South Africa Also planning on buying the GalCiv II Complete Pack.

Love Impulse also.

 

 

 

on Mar 25, 2009

Thank you for the kind comments!

on Mar 27, 2009

Hey Stardock, Thanks soo much for Sins and Galactic Civ.  These are games that older, more thoughtful people play.  I also soo appriciate not having to get a disk everytime that I want to play....you have a customer forever for that.....

THANKS!

on Apr 03, 2009

Sins was great.  Entrenchment has been a terrible, blood curdling, tooth-ripping experience for me and all my friends.  Gameplay was fine, the new stuff is awesome and beautiful...but the update installing process has been among the most arduous software installs of my life.

on Apr 03, 2009

but the update installing process has been among the most arduous software installs of my life.

Hmm I just have to reinstall once, cause I played the beta, and there where a lot changes between the last beta and version 1.0, but the rest worked fine.

I have more problems with Steam (most times a bad download speed when a new patch comes out).

on Apr 04, 2009

For not having any drm, securom etc is enough to keep me as an happy customer.

And that they listen to their customers, keeps low and realistical prices on digital content, making it mod friendly, still tweaks and updates old games. is just over the top.

I wholeheartly supports the "best customer/modding support ever".

Thank you for your quality games, and especially your stand against drm and securom!

on Apr 06, 2009

I only recently bought SoaSe and have just been blown away not only by the game but also the community and support i have seen, at first i was dubious about downloading impulse as i already have steam, but compared to steam impulse is a streamlined vision of the future,

You could not ask for more,

Thank you guys at stardock for doing something truly fresh, from my perspective anyway, for gaming.

Oh and only 6 pound for entrenchment, thats me for the year!!!

on Apr 07, 2009

Yeah, gotta agree on Stardock & Ironclad's customer support policy. My dealings with other companies usually ends up in a lot of hair-tearing and screaming but I have found Stardock/Ironclad a pleasure to deal with.

I'm new to Impulse and d/l'ing games software but I have not had any problems d/ling Sins & Entrenchment updates and patches.

Great work Stardock and Ironclad and thanks from a happy customer!!!!

Regards,

Will

on Apr 10, 2009

Thanks for your kind words. We appreciate it! Cheers!